Do I have to bring my own bathrobe for the spa?
Julian RiedelWith pleasure we provide a sauna set for a rental fee of 5 € per person.
18:13 18:13
18:11 18:11
Do I have to decide at the reservation whether I want to have breakfast or not?
Julian RiedelFor the breakfast buffet, you can decide at short notice. Nevertheless, a pre-registration is necessary for.
18:08 18:08
Does the Ciastel have facilities for babies / children?
Julian RiedelFree of charge are: sturdy baby cots with linen, a kettle - and a baby chair in the breakfast room. With pleasure we are also warming up baby food or milk in the kitchen.
18:06 18:06
What can I do if I do not have a credit card and want to guarantee my reservation?
Julian RiedelYou are welcome to remit the amount in advance or you can send us a reimbursement of expenses with a company subscription from an Austrian company.
18:03 18:03
What happens if I arrive after 11 pm?
Julian RiedelFor arrivals after 11:00 PM, we charge a surcharge of €39.Please inform us by phone or email.
18:00 18:00
Which credit cards are accepted in Ciastel?
Julian RiedelWe accept debit cards (EC / Maestro International) as well as the following credit cards: VISA and MASTERCARD.
17:44 17:44
How is the parking situation on site?
Julian RiedelThere are enough parking spaces available which are free of charge.
17:42 17:42
Where can I get tickets for the public transport?
Julian RiedelAll our guests receive a free guest card from us, which entitles them to use all public transport within South Tyrol.
17:40 17:40
Is half board possible?
Michael BaumgartnerWe are happy to offer you dinner at a special price of €24 per person. It consists of a three-course menu. This service is available six out of seven days, as our Osteria is closed on Wednesdays.
17:38 17:38
Are there any towels in the wellness area?
Michael BaumgartnerIn the wellness area there are no towels. However, we are happy to provide you a sauna set (consisting of 1 bathrobe, 2 towels and flip flops) for a rental fee of 5 €.