FAQs Archiv - Page 2 of 2

Q: Which credit cards are accepted in Ciastel?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text] We accept debit cards (EC / Maestro International) as well as the following credit cards: VISA and MASTERCARD . [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Where can I get tickets for the public transport?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text] All our guests receive a free guest card from us, which entitles them to use all public transport within South Tyrol. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

18:13 18:13

Do I have to bring my own bathrobe for the spa?

Julian Riedel

With pleasure we provide a sauna set for a rental fee of 5 € per person.

Do I have to bring my own bathrobe for the spa?Julian Riedel

18:11 18:11

Do I have to decide at the reservation whether I want to have breakfast or not?

Julian Riedel

For the breakfast buffet, you can decide at short notice. Nevertheless, a pre-registration is necessary for.

Do I have to decide at the reservation whether I want to have breakfast or not?Julian Riedel

18:08 18:08

Does the Ciastel have facilities for babies / children?

Julian Riedel

Free of charge are: sturdy baby cots with linen, a kettle - and a baby chair in the breakfast room. With pleasure we are also warming up baby food or milk in the kitchen.

Does the Ciastel have facilities for babies / children?Julian Riedel

18:06 18:06

What can I do if I do not have a credit card and want to guarantee my reservation?

Julian Riedel

You are welcome to remit the amount in advance or you can send us a reimbursement of expenses with a company subscription from an Austrian company.

What can I do if I do not have a credit card and want to guarantee my reservation?Julian Riedel

18:03 18:03

What happens if I arrive after 11 pm?

Julian Riedel

For arrivals after 11:00 PM, we charge a surcharge of €49.Please inform us by phone or email.

What happens if I arrive after 11 pm?Julian Riedel

18:00 18:00

Which credit cards are accepted in Ciastel?

Julian Riedel

We accept debit cards (EC / Maestro International) as well as the following credit cards: VISA and MASTERCARD.

Which credit cards are accepted in Ciastel?Julian Riedel

17:44 17:44

How is the parking situation on site?

Julian Riedel

There are enough parking spaces available which are free of charge.

How is the parking situation on site?Julian Riedel

17:42 17:42

Where can I get tickets for the public transport?

Julian Riedel

All our guests receive a free guest card from us, which entitles them to use all public transport within South Tyrol.

Where can I get tickets for the public transport?Julian Riedel

17:40 17:40

Is half board possible?

Michael Baumgartner

We are happy to offer you dinner at a special price of €24 per person.It includes a three-course menu.This service is available six days a week, as our Osteria is closed on Wednesdays.(Cover charge: €3 per person)Please note: This service is only available to [...]

Is half board possible?Michael Baumgartner

17:38 17:38

Are there any towels in the wellness area?

Michael Baumgartner

There are no towels available in the wellness area.We are happy to provide you with a sauna set (including 1 bathrobe, 2 towels, and flip-flops) for a rental fee of €6 per person.

Are there any towels in the wellness area?Michael Baumgartner

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